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To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. I've lost my Airpoints card, or it's been stolen. To make sure your account is kept safe, you may be asked to verify your identity by providing a code that has been sent via text or emailed to you. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. If the name on your Airpoints or Koru account does not match the name on your current passport, please call the AirNewZealand Contact Centre. } For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. . Seats are strictly limited - see the online 'counter' for the number of seats left. Find out what you canspend your AirpointsDollars on. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. You will then be able to enter a new password. To access your booking online, it must: Be electronically ticketed - paper tickets will not be accessible Have 9 or fewer travellers Here are some suggestions to fix the problem. As some parts of your account are more vulnerable than the others, additional security checks may be required to keep your account safe. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. It's possible your missing AirpointsDollars and Status Points are still being processed. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. Air New Zealand Airpoints Program Review - The Source for Maximizing The ANZ Airpoints Visa Platinum card provides a range of travel benefits to you and your immediate family (travelling with you), each time you travel overseas, including up to 90 days cover for: Medical expenses and personal injury Travel delays and missed connections Personal effects and luggage Loss of income. Status Points add up to make you eligible for Silver, Gold or Elite tier status. Our really cheap fares sell out quickly and if you miss out we want to let you know the price of the next cheapest fare. TWG Head of Customer Loyalty & Engagement. identity verification (such as a marriage certificate), a copy of your ID showing your previous name (marriage certificate, birth certificate, driver licence), a scanned copy of your passport verifying your new name, a scanned copy of your ID showing your date of birth(passport, birth certificate, driver licence). Your Airpoints number if you have an Airpoints related enquiry. Please contact us: kiaora@airpointsstore.co.nz. You can click on the button to see a calendar with the exact days when the next best prices is available. Air New Zealand Privacy & Security Policy. .content.header-bottom .usp-content > div { Airpoints help. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. Air New Zealand Help & Customer Support | Get Help Earn Airpoints Dollars with Avis Car Rental | Avis Car Rental There are many ways to earn AirpointsDollars - to find out more,click here. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. Why do certain services or transactions require authorisation using multi-factor authentication or a one-time PIN? Air New Zealand Lounges. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. Please enter username to reset password Username Submit Airpoints Dollar tiers and earn rates, as applicable, are subject to change. } It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. Find out more at OneSmart. Westpac Airpoints World Mastercard. What are grabaseat email alerts? Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. Our team are happy to help with your Airpoints questions, so please get in touch. Update your contact information. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars. height: 42px; and he will do his best to retrieve it for you. If you are new user or forget your password for Eprimo Online Portal, try creating a new account or reset password option. See the applicable Credit Card Conditions of Use for full details. Tasman. How are prices calculated in the low fare finder? Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. The team are available 0900 - 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as . The same applies if you are a Koru member. These points can later be redeemed on your flights, rental cars, hotels and more. You can also used them to pay for rental cars, holidays, wine and Koru membership. How To Save More Money With Air New Zealand Below are some great recommendations for extra savings at Air New Zealand: clear: both; * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. height: 40px; If you have forgotten your username, enter your first name, last name and email address and click Send reminder. Understanding your online account. Although Qantas Frequent Flyer is not available on Air New Zealand, you can earn points with the Airpoints program. You will no longer be prompted to confirm your contact information, but may find that, from time to time, you are asked to verify your identity by using a passcode sent to you. Do keep your account and contact details up to date. Learn more about suspicious emails and messages. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. For your local free calling number, click the Help & Contact link at the top of the page. To change your account details, please see the FAQ below. NOTE: If you are a KSA, . This varies and can be quite random. More on managing your account } Yes they are. width: 33.3333%; Is it possible to have a joint Airpoints account? You can reset your password (and choose a new one) in two ways: either by answering some security questions, or by providing your Airpoints membership number. You should also make sure if your contact information changes in the future that you update this on your account as soon as possible. Eprimo Online Portal You'll see your Airpoints number and profile name displayed on the top right of your browser window too. Yes, if you purchase your fare on our New Zealand or Australian websites or from our contact centre (service fees apply). If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Set your contact details, flight preferences and more. If you are an Airpoints credit card holder, please also call your issuing financial institution to have the name on that account amended, as the name on your accounts must match for your credit card AirpointsDollars to be added automatically. display: flex; How can I contact you? Your bank will have their own internal processes to manage account fraud. If the name on your Airpoints or Koru account does not match the name on your current passport, you can update your profile by phoning our contact centre on 1800 132 476. Your Airpoints number if you have an Airpoints related enquiry. If you have forgotten your username, click here to request it to be emailed to you. To make an Airpoints reward booking please call your local AirNewZealand Contact Centre. For further information, or to apply now, visit Westpac or call 0800 888 111. To reset your password, enter your username and email address and click Send. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Currently it is not mandatory, but highly recommended as it helps us add an extra layer to authenticate you and stop unauthorised access to your account. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. I can't remember my Airpoints number, how do I find it? Air New Zealand Airpoints Frequent Flyer Program | Finder Marriott vacation club packages - gevunf.salesconsulter.de You may only request status with one participating Frequent Flyer Program each time you qualify and may not switch Programs during the duration of that status. 3. More about membership tiers. Seats are not held during the booking process, unless you are registered and logged in, so while you were only part way through your booking other people would have completed theirs and the seat(s) you selected sold out. If you believe your credit card is compromised, contact your bank immediately. Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Missed out on AirpointsDollars? Cookware Online | Air New Zealand's Airpoints Store sign up to receive grabaseat email alerts. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Learn more about multi-factor authentication. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. Don't share your personal information online. align-items: center; See the Elite Airpoints Dollar upgrade chart. For everyday shopping with our Airpoints partners, select the partner from ourAirpoints Partnerpage and click through to their own Airpoints page. You can unsubscribe at any time. Contact Us & FAQs | Air New Zealand's Airpoints Store . The airline says one of its Star Alliance partners has been impacted by a security data. Please note: Online Services is not currently available for residents of Continential Europe. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. If you have your Airpoints number and password. Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. If you want to add a bag to your booking, you can do so here. Safety videos. Still got questions? In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. AirNewZealand will never ask you for your password on the phone or in an email. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. font-size: 0.875rem; A status will be granted within 30 days after reaching the qualifying spend of $4,000, provided that your account is active and not in arrears. Just ask "What is my credit balance?" Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. Pro-tip: sign in to the website first, for the best Oscar experience. And there's plenty of more ways he can help. Airpoints Dollars can be used to pay taxes and fees on flights within New Zealand Discounted companion tickets can be purchased with Airpoints Dollars in concert with revenue tickets Sharepoints accounts are available, combining point balances of up to four members Any seat on any flight can be booked with Airpoints Dollars One-way awards available .content.header-bottom .usp-content { Westpac Airpoints credit cards comparison table With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits. To start, please enter your username. We understand COVID-19 travel restrictions may impact your Airpoints membership. Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. text-align: center; Can I use AirpointsDollars to upgrade my booking? Air NZ on the App Store The American Express Gold Rewards Card $190 spent over $15,000 = 1 Airpoints Dollar 3. Paying for flights with Airpoints Dollars | Air New Zealand 5. Can I use AirNewZealand credit at the Airpoints Store? This should also be the same name that's on your current passport. You can continue earning with our Airpoints partners during this time. Air New Zealand - Login welcome Welcome to Air New Zealand Forgot your password? How can I update my personal information and contact details for Airpoints? Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. You can also purchase a Star Alliance upgrade using AirpointsDollars. kiwi bank login - Loginma.com If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. .content.header-bottom .usp-content > div { Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. Airpoints Store Online | Shop Fashion, Beauty, Home & More | Air New Zealand Free delivery NZ wide Shop with Airpoints Flexipay 10,000+ Great rewards Featured Products Mt Difficulty Shop Mt Difficulty Pinot Noir Rose A141.30 Huski Shop Huski Beer Cooler A44.99 Champagne Laurent Perrier Shop Cuvee Rose NV Bamboo Jacket - Limited Edition A253.00 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . Your status will be granted until the first anniversary of your account opening or earlier, if you qualify for a higher status wit h y our selected Frequent Flyer Program by any means. air new zealand boarding process - wertescout.com * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. Anyone can join and membership is free. Can I purchase additional AirNewZealand lounge Guest Passes? How can I improve my chances of getting a greenlight deal? If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Air NZ Booking Assistance: 0800 737 000. ANZ revamps Airpoints credit card reward earn - TravelTalk NZ Our lowest smart saver fares may not be available every day. How do I update my name, account details and date of birth within my Airpoints account or Koru membership?