Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. It is also your access card to your stateroom. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. It also gives me spending money on the way home! Please see the following important information about your luggage tags. The choices are endless. For many years we have emphasized environmental stewardship and conservation in our operations. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. Your stateroom keycard will be delivered to your stateroom. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. A luxurious dining experience in a room graced with fine art and antiques. We are equally passionate about protecting and preserving the pristine destinations that we visit. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. The U.S. dollar is the only currency accepted on board Holland America Line ships. You will be responsible for all costs you incur to join the vessel at the next port. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. Keep these items close at hand in your purse or jacket pocket. This should be done well in advance of travel at a Customs office near your home. Please contact the ships Medical Center for any medication requiring refrigeration. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. holland america scedule from rotterdam to the usa. Is this essentially correct or am I missing something? We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. Representatives are available 24 hours a day, 7 days a week and 365 days a year. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Vaccination requirements change frequently. HAL reserves the sole right to determine the method of compensation made to guests. Thanks everyone. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. You will have just 1 receipt showing up on your shipboard account. be subject to their currency allowances at the current exchange rate. Appointments may be made in advance on our web site athollandamerica.comor once on board. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Hope it works out for you. You will be responsible for all costs you incur to join the vessel at the next port. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. Login to your account before you ever step onboard to get prepared for your journey. This isn't our first cruise together. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. Local sales taxes are applied where required. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. The card can only be settled for the amount of the pre-paid Gift Card. If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). Started August 27, 2021, By Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Youth Staff cannot assist in the washroom in any way. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Requests will be confirmed or waitlisted at the time of booking. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. All professional services are available from 8:00am until 10:00pm. You may find more information on our tours and shore excursion programs on hollandamerica.com. Please be sure you understand the requirements for a service animal to disembark in each port of call. Hopefully this will clear up the issue. All staterooms are equipped with hair dryers. I can see this is one cruise where we wont be splurging on extras. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. Celebrity does that and I wish HAL would too. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). This is only a "hold' and not a charge to your credit card. I will have travellers checks to cover my account. I used the wrong word. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. By Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Offer expires November 15, 2022. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Early Booking Bonus Offer is valued at $130 per day. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Holland America Line will assist in filling prescriptions. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. both aerobic and strength-training equipment. Started June 21, 2021, By To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). So far we have never seen any missing OBCs. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Please do not forget to print them out prior to leaving home. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies, as well as routine medical procedures. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. There are two or more people in the cabin, then the charge will be significantly higher than $13. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations Any excess deposit will be refunded to you at the end of the cruise. Important Customs information and shopping maps will be provided at the talk. Internet is accessible from the comfort of workstations on board or from a personal laptop. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. The Wireless Maritime Service system is available for use when the ship is in international waters. Please help us reduce water use. I know because I checked. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. No additional deposits will be due until final payment. Cigarettes may also be subject to a tax imposed by state and local authorities. Appointments are strongly suggested, particularly for Dressy Nights. Choose from options for calling only, calling and messaging or calling, messaging and data. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. U.S. port and ending it in a different U.S. port. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. I think they use this for special social events for the crew. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Any and. (Voyage plans cover your entire cruise and are available at a discounted rate. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. We cannot process refunds on these cards. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Please contact us or your travel advisor for more information. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. In order to make returning home as smooth and easy as possible, please take note of the following tips. Thanks! Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. WebMake travel your tradition during Holland America's 150th year of cruising! Cooking facilities onboard are not considered kosher. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. Download Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Unused TA credits were credited back to our credit card at the end of the cruise. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. I'm not sure why this "issue" crops up every other week, and people go berserk. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Extension cords (without surge protectors) are allowed on board when used with proper caution. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. At the center is Music Walk: an exclusive collection of performances. For questions about your service or about billing, please contact your home network customer service. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. Please keep this available for check-in. My experience has been the same as Krazy Kruizers. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. The best time to book your next cruise is while cruising with Holland America Line. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. 19952023, The Independent Traveler, Inc. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. Holland America Line's 150th Anniversary celebration Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. A credit card is required for all inbound phone calls to a ship. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. To book, or for more information, simply visit your Future Cruise Consultant. Zealand, these policies and the legal drinking age apply to guests 18 years or over. Enjoy the timless elegance of ocean travel. Representatives are available 24 hours a day, 7 days a week and 365 days a year. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. A passport is still the preferred document. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. If they tood the tips and doubled it say $150 per person x 6 = $900 reasonable. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. It depends on the type of OBC you have. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. This will help prevent delays in obtaining pre Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st For your convenience Holland America Line has partnered with two luggage transport services for your convenience. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. See Cruise Deals for active promotions. Cruise lines are no different. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. to sail. And I have been successful with just putting gambling money on room account and then cashing out at casino. And just got of the phone with HAL to verify that all amounts are showing. Items that should be registered generally include those not manufactured in your country. On embarkation day, you will need to register your credit or debit card (Holland America Line Rewards Visa, Visa, Mastercard, American Express, Discover) in order to use your onboard account for shipboard purchases. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Unused TA credits were credited back to our credit card at the end of the cruise. I have a $25 OBC per pax. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. A 3% service fee will be added to your onboard account for all cash advances. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting).